Honest answers.

Because the AI does the design work. Our small team handles edge cases and support. Hosting is real cost (about $1–3/mo for a small business site on AWS). There's no agency overhead, no “creative director” time, no sales pipeline. The math actually works at $99.

The $299 you see crossed out is what we'll charge after the first 300 customers. We picked $99 to make it a no-brainer for the early batch.

That's our admin fee: monitoring uptime, handling support tickets, keeping the AI infrastructure running, security patches. AWS bandwidth and storage are billed on top, at AWS's price. We don't mark it up.

For a typical small business that's about ~$11/mo total ($10 admin + ~$1 AWS). For 100k visitors/mo it's about $15.50/mo.

If we ever raise it, you'll get 30 days notice. Hasn't happened. We don't grandfather customers into rotting plans — we just keep the price right.

Yes — full money back within 7 days of paying. Just email us, no questions, no exit survey. You keep your site files either way (we'll send you a zip).

Annual contracts are how the website industry locks small businesses into rotting products. We pay monthly so we have to keep earning your $10 each month. If we stop earning it, you walk.

Business name. What you do. Who you serve. Where you are. Roughly a hundred words of description. That's the whole form — if you can describe your business to a stranger at a barbecue, you have everything you need.

Five minutes is the median. Sometimes faster, occasionally 10. You'll get an email when it's ready — go grab a coffee.

Reply with what's off (“the colors are too dark”, “talk more about catering”, “I never said ‘family-owned’”). The AI re-does it. No charge until you say “ship it.”

You get unlimited preview revisions before you pay.

No. The AI designs from scratch — palette, type, layout, imagery, copy. Two different bakeries will get two visually different sites. That's the whole reason this works.

Yes — paste it in the description box. AI builds the site around the words you wrote. If you don't have copy yet, AI writes it from your description.

Just ask. “Redesign the homepage” or “I want a darker mood” runs through the AI again. You preview free; you pay $1.00 only after you say “I love it.” Or pay $5 for a full redesign across all pages.

Not at all. AI generates relevant imagery for your site — abstract, contextual, never weird. You can swap in your own photos later from the dashboard, anytime, free.

Amazon Web Services — the same infrastructure Netflix, Pinterest, and Airbnb use. Specifically: S3 for files, CloudFront for the global CDN, Route 53 for DNS.

Yes. Sub-100ms response time for most US visitors thanks to the CloudFront CDN. Built mobile-first, which means it's actually fast on a 4G phone, not just on your laptop.

Yes — automatic, included, auto-renewing. You'll never see a “your connection is not secure” warning.

Yes. Sitemap auto-generated on every change. Server-rendered HTML (not a JavaScript blob). Open Graph and meta tags filled in. Submitted to Google Search Console is on you, but everything else is wired up.

Yes. Paste your Measurement ID (G-XXXXXX) or Meta Pixel ID into the dashboard. It's live on every page within a minute. No premium plan, no extra fee.

Yes — every site needs one. You have three options:

1. Bring yours. Free. We walk you through pointing the DNS at us.
2. Buy through us. About $14/yr (we resell AWS Route 53 at AWS's price, no markup). WHOIS in your name.
3. Buy from Cloudflare Registrar yourself. $10.44/yr, genuinely cheaper. We'll happily wire it up.

Yes. After you pay, the dashboard walks you through the 3-step DNS swap. Most registrars: copy our two nameservers into your registrar's control panel, done. Propagation is usually under an hour, occasionally up to 24h.

You do. The WHOIS record shows your name (or your business name) — you can verify at whois.com. Transferring out is one click in your dashboard; AWS auto-approves within 5 days. We never block, never delay.

In your dashboard there's a text box that says “What would you like to change?” Type “make the headline shorter” or “swap to a navy palette” or “the hours on the about page are wrong.” AI updates it.

Preview the change first (free). Approve it ($1.00, or one of your 5 free credits). Live in a minute.

$5/page. Type what you want (“Add a Services page covering kitchen remodels, bathroom remodels, and decks”) and it appears in your nav. Edit anytime via AI prompt.

Yes. One click in your dashboard. Your card stops getting charged. You can download a zip of all your files first.

We monitor 24/7 and page someone. Targeted 99.9% uptime — the actual AWS infrastructure underneath us is more like 99.99%, but we add a buffer for our own deploys and rare misconfigurations. If your site is down longer than an hour, we refund a month of hosting.

Yes. Download a zip from your dashboard. It's the actual HTML/CSS/JS/images — no proprietary format. Drop it on any host (Netlify, Vercel, S3, even your own server). The blog and shop addons are a little more involved if you're moving those too — email us, we'll help.

Yes — email hello@handsfreesites.com. We reply within one business day (usually much faster). No chatbots, no “tier 1” deflection, no escalation queue.

Monday–Friday, 9 AM – 5 PM Central. Weekend emails get answered Monday morning. We're a small team — your email reaches a real person, not a triage system.

Put URGENT in the subject. We watch for it. Site outage, payment problem, lost access — those get a same-day response even on weekends.

If a potential customer would google your business and expect to find a website, yes. We've built sites for: alpaca breeders, dog-treat bakers, mobile car detailers, voice-over coaches, doula collectives, model-train shops, and a guy who builds custom backyard pizza ovens.

What this doesn't work for: complex web apps, multi-vendor marketplaces, anything requiring user logins beyond a contact form. If you need that, you don't want us.

Half our customers are launching their first website ever. The AI works just as well from “we just opened” as it does from “we've been here 30 years.” Bring whatever you have — even a one-line business plan is enough to get a preview going.

Yes — that's literally who we built this for. Type a paragraph about your business (probably the same thing you wrote in your FB “About” section), and 5 minutes later you have a real website you own, with a real domain, that doesn't disappear if Meta changes its algorithm.

Yes. We import your blog posts ($0.25 each — bulk discount on 10+). Photos and gallery items you can drop in. Domain transfers via DNS — your existing domain points to us instead of them, no transfer fees, no waiting.

English ships day one. Spanish, Portuguese, French, German — usually doable on request. Just mention it during the preview phase. We don't currently support right-to-left languages (Arabic, Hebrew) automatically.